Find and Improve
Frontline
Management.
Times of change present many challenges for organizations,
particularly for frontline managers whose people
will be responsible for implementing the change.
Pressure to perform is high, as are emotions, and
everyone is expected to do more with less.
This fact
inspired us to identify six keys
to unlock the potential
of frontline managers:
- Identify
employees with the capability and interest
to be good managers
- Help your managers
clarify their teams’
goals and roles
- Help
your managers understand
the people they manage
- Help your managers understand
themselves and how they impact their
people
- Don’t assume your managers
know how or when to coach
- Minimize administrative work to
give managers more time to develop
people